Biofilms pose one of the most persistent challenges in maintaining safe, compliant water systems—especially in healthcare environments where patient safety is on the line. Join Mark Crockett, Pierce Cable, and Megan Schifer from Phigenics as they explore the engineering, operational, and regulatory strategies that drive effective biofilm prevention and control. Attendees will learn the root causes of biofilm growth, the limits of manual verification, and the benefits of automated flushing, monitoring, and disinfectant validation. Real-world examples will demonstrate how to manage stagnation points, balance hot water systems, and apply CDC, ASHRAE, and Joint Commission guidelines to enhance water management programs.
Learning Objectives
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Mark Crockett joined Phigenics as the Chief Executive Officer in 2024. Before that, he practiced Emergency Medicine for 20 years and has experience in the provider, payer, and large self-insured markets with Picis, Optum, Best Doctors, and Verge Health.
Megan Schifer is the Senior Director of Operations at Phigenics, where she leads WMP Production, WMP Quality, Equipment Support, and Lab Operations to deliver best-in-class service and results for clients. Over her 15-year tenure at Phigenics, she has held strategic leadership roles across production and quality, driving operational excellence and continuous improvement across the organization.
Pierce Cable is Product Manager for Water Quality Monitoring at Phigenics, where he leads go-to-market strategy and product operations for water quality sensors. With over a decade of experience in water management and operations, he combines deep industry expertise with a practical, customer-focused approach to innovation.
Phigenics does not sell chemicals. Instead, we offer defensible, independent third-party advice. If you have specific questions about preventing Legionella in decorative water features beyond the scope of this video, please give us a call at 844.850.4087 or email: info@phigenics.com and an expert Phigenics Legionella consultant will contact you.